{"id":22544,"date":"2024-01-02T15:49:00","date_gmt":"2024-01-02T18:49:00","guid":{"rendered":"https:\/\/clustermultimedios.online\/?p=22544"},"modified":"2024-01-02T15:49:00","modified_gmt":"2024-01-02T18:49:00","slug":"perspectivas-para-2024-las-cuatro-tecnologias-que-dominaran-la-experiencia-del-cliente","status":"publish","type":"post","link":"https:\/\/clustermultimedios.online\/?p=22544","title":{"rendered":"Perspectivas para 2024: las cuatro tecnolog\u00edas que dominar\u00e1n la experiencia del cliente"},"content":{"rendered":"<p>La IA, el machine learning, la realidad virtual y la computaci\u00f3n cu\u00e1ntica son algunas de las tecnolog\u00edas que prometen revolucionar la experiencia del cliente. Esto, sin embargo, acompa\u00f1ado de otras estrategias como la buena formaci\u00f3n de personal, prometen ser la garant\u00eda de \u00e9xito para cualquier compa\u00f1\u00eda. Al respecto opin\u00f3 para T\u00e9lam Javier Fern\u00e1ndez, CEO de Kenwin, empresa que se dedica a la optimizaci\u00f3n de procesos enfocados en los resultados de la industria del contacto con clientes.<\/p>","protected":false},"excerpt":{"rendered":"<p>La IA, el machine learning, la realidad virtual y la computaci\u00f3n cu\u00e1ntica son algunas de&#8230;<\/p>\n","protected":false},"author":0,"featured_media":22545,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-22544","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/clustermultimedios.online\/index.php?rest_route=\/wp\/v2\/posts\/22544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clustermultimedios.online\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clustermultimedios.online\/index.php?rest_route=\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/clustermultimedios.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=22544"}],"version-history":[{"count":0,"href":"https:\/\/clustermultimedios.online\/index.php?rest_route=\/wp\/v2\/posts\/22544\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/clustermultimedios.online\/index.php?rest_route=\/wp\/v2\/media\/22545"}],"wp:attachment":[{"href":"https:\/\/clustermultimedios.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=22544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clustermultimedios.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=22544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clustermultimedios.online\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=22544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}